Terms of Service
A plain-language guide to AirBalloon's Terms of Service, including the current organizer fee schedule.
The binding Terms of Service are published at Terms of Service. This page summarizes them and shows the current fees. If anything here differs from the published Terms, the published Terms control.
Who the Terms cover
The Terms are an agreement between you and Lumvex Labs LLC, doing business as AirBalloon. They apply to everyone who uses the platform: Organizers, Authors, Reviewers, and Attendees. Organizers also sign a Platform Services Agreement, which adds the commercial terms for their conference.
Fees (Organizers)
Organizers pay the platform fees in their Platform Services Agreement. The current standard fees are:
| Service | Fee |
|---|---|
| AirMaster (Conference management) | Free. Conference setup and management are included at no charge. |
| AirReview (Submission & Review) | Paper submission and peer review are included at no charge. Any fee to unlock submissions for download is set out in your Platform Services Agreement. |
| AirReg (Registration) | 3.0% per registration. |
| AirOne (Full conference platform) | Set out in your Platform Services Agreement. |
This table is generated from the same fee settings the billing system charges with, so it always matches the Terms and the pricing page. Conferences created under earlier pricing keep the rates in their signed agreement.
- AirBalloon's fees do not include Stripe's payment-processing fees, which the Organizer pays.
- Registration platform fees are deducted from registration proceeds before the balance is paid out.
- Platform fees are non-refundable, even when the Organizer refunds a registrant.
- Registration fees themselves are set by, and paid to, the Organizer.
Key points for everyone
- Eligibility: you must be at least 16 (or the age of digital consent where you live, if higher).
- Your content stays yours. AirBalloon only uses it to provide the service.
- Reviewers must keep submissions, reviews, and reviewer identities confidential.
- AI features assist human judgment; you remain responsible for decisions made with them, and your content is not used to train general-purpose models.
- Disputes are governed by Virginia law and resolved by individual binding arbitration, with a 30-day opt-out.
- Changes: material changes to the Terms are announced at least 30 days before they take effect.
Questions: support@airballoon.ai (mark it Attn: Legal).