Invoices & Receipts
View and download the fee documents Airballoon issues you — AirUp storage and submission invoices (paid via Stripe) and your platform-fee receipt — under the Payments tab.
Purpose
Invoices & Receipts is the second sub-tab under Payments. It lists the fee documents Airballoon issues to you for this conference:
- AirUp storage and Submission fee invoices — paid through Stripe; each links out to its Stripe-hosted invoice page.
- Platform-fee receipt — a summary receipt you download as a PDF.
These are the charges Airballoon bills you. The per-registration platform fee itself is itemized per transaction in your Stripe dashboard, not here.
When you use it
Use this sub-tab after your conference ends to retrieve your fee invoices and receipts for accounting and reimbursement. Before conference end there's generally nothing to download — these documents are issued at conference end.
Walkthrough
- 1
Open the Payments tab and click the Invoices & Receipts sub-tab.
- 2
If your conference hasn't ended yet, you'll see an empty state telling you the documents will be available after the conference ends (with the expected date when known). There's nothing to do until then.
- 3
Once documents exist, review the table: Document type, Number, Issued date, Amount, and Status (such as Paid, Open, or Overdue).
- 4
For an AirUp storage or submission invoice, click View invoice in the Action column to open the Stripe-hosted invoice in a new tab — where you can see line items and pay if it's still open.
- 5
For your platform-fee receipt, click Download to open the PDF (a short-lived secure link). Save it for your records.
Tips
AirUp storage and platform-fee documents are generated at conference end, so an empty list before then is expected — not an error. If a date is shown, that's when to check back.
This sub-tab covers fees Airballoon invoices you. The per-registration platform fee deducted from each payment is itemized in your Stripe dashboard — open it from the Connect & Agreement sub-tab via View Stripe Dashboard.
The "Submission fee" (SUBMISSION_ONLY) invoice type appears in the code's document labels. Confirm under which conference configurations submission-fee invoices are actually issued before describing them as a standard document for all conferences.